The safety of our audiences, guests, artists and volunteers and staff is SWIFF’s priority.

We will regularly update our processes based on the latest government advice and NSW Health Public Health Orders and guidance.

Please check this page for the latest safety measures prior to your visit.


What will SWIFF be doing to keep audiences COVID-safe?

 The festival organisers are regularly monitoring NSW Public Health Orders and updating the event COVID-safety plan as these evolve.

Being COVID-safe is a joint effort, meaning it’s also your responsibility to follow the guidelines, to use hand sanitizer, to maintain 1.5m distancing and to follow testing and isolation guidelines if unwell.

Under the current guidelines (updated as of 11.1.22) the following safety measures will be in place:

  • Written and QR code check-in will be displayed across all venues.
  • Hand sanitizer will be available across all venues.
  • Encouraging mask wearing and testing.
  • Regular cleaning and sanitising in venues.
  • Favouring outdoor spaces where possible.
  • Favouring contactless payments and scanning.
  • Additional staffing where appropriate.

Where the public health order is subject to change, it may become mandatory to wear a mask, provide proof of vaccine/negative test result, or other advice and regulations – Please check back prior to attending the event for any changes.


What if I can’t attend due to a regulation change after I purchase a ticket/what if the event changes date or line-up due to regulation changes?

 If you choose to purchase SWIFF or STORYLAND tickets, be aware that government regulations and venue requirements may change at any time and that festival terms and conditions will reflect this.

This means no refunds or exchanges will be provided on tickets except as required by law &/or as specified by the Live Performance Australia Ticketing Code of Practice.

In the unlikely event that it is required by law, or is of best interest to public safety, SWIFF and/or STORYLAND may be postponed. Should SWIFF or STORYLAND change date, patrons will be able to transfer tickets to new dates or request a refund. If any event is outright cancelled, all patrons will be refunded.

Some facets of SWIFF or STORYLAND may be altered at any time, due to changing regulations. This could include but not be limited to seating, queueing, capacities, line-up changes, film changes or guest and artist changes. Unless required by law, event changes will not entitle ticketholders to a refund. Any changes will be made known on our website, e-news and social media.


Will SWIFF and STORYLAND be open to vaccinated and unvaccinated audiences?

SWIFF will be following the guidelines of both government and our venue partners. At this stage, it’s hard to predict what these may be, so we’ll be keeping our website up to date as we receive word. You can view the current public heath order information here (NSW Public Health Orders) or check back as we update this website.

As an event hosted across multiple sites, indoor and outdoor – we will remain in communication with all relevant authorities to ensure we present an event which meets health and safety protocols and is in accordance with any required regulations. These may include, but are not limited to, proof of vaccination, QR Code Check In, mandatory masks, and more.

As April approaches, the pathways towards a clearer answer will become available to us, and we will keep audiences informed via our website, our e-news, and our social media.

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